About Me
With over 10 years in the IT industry, I’ve gained expertise in various IT infrastructures, Linux systems, virtualization, hybrid clouds, and project management. I enjoy leading teams through complex challenges and delivering large-scale projects that align IT Department with aims and goals of the company. I also focus on building good vendor relationships, refining processes, and ensuring systems are reliable and sustainable.
Experiences
Senior Information Technology Manager
Sep 2019 - July 2025 (5 years 11 months) · Yankin Kyay-Oh Group of Companies Limited
- IT Department Restructuring:
- Restructured the IT department, defining new roles and a clear organizational structure, significantly improving efficiency and workflow.
- Developed and implemented detailed Job Descriptions (JD).
- Effectively aligning IT departmental goals with company’s expanding business aims & objectives.
- Team Leadership:
- Successfully managed a team of 9 IT professionals, providing comprehensive IT support across 37 branches and several franchises.
- Established and maintained IT support procedures for daily on-call and office support requests.
- Developed and deployed custom lucky draw systems for the Marketing Department.
- Oversee and provided online training to branch staff for seamless executions.
- Standardization of IT Processes:
- Created a formal IT workflow and procedures in collaboration with other departments of the company.
- Ensuring proper checks and balances for all IT inventory, from procurement, dispersal to disposal.
- Developed a weekly schedule, streamlining procurement, delivery, and repair processes.
- Improving overall operational efficiency and MTTR.
- Improved Communication and Coordination:
- Implemented a hybrid cloud solutions, enhancing operational flexibility and scalability.
- Led the planning and implementation of a new internal mail server, replacing third-party services.
- Mitigated security risks and reduced company costs.
- Project Management:
- Orchestrated the upgrade of Point of Sale (POS) software and hardware of systems country-wise.
- Working with third-party vendors and educating the internal team and providing branch trainning to ensure a seamless transition.
- Highly involved with international expansion by providing technical support and planning.
- *Successful opening of the YKKO Thailand MBK branch. *
Technology Director
May 2013 - Aug 2016 (3 years 4 months) · Myanmar Network Co. Ltd
- Co-Founded the company and provided strategic leadership for all technology initiatives.
- Built and led a team of IT professionals, establishing departmental processes and goals.
- Oversaw the development, launch, and maintenance of networking products and services.
- Managed the entire IT infrastructure to ensure scalability, security, and high availability.
- Engineered and implemented the **AAA (Authentication, Authorization, and Accounting) server
- Resulted in a new ISP revenue stream for the company.
- Researched, planned, and selected networking equipment for large-scale, high-profile projects, including the 7th Para SEAGAME and the ASEAN Summit.
Senior Systems Engineer
May 2011 - Apr 2013 (2 years) · Vakok Online Games
- Developed and deployed web applications to enhance the gaming experience for online users.
- Administered and maintained game servers, ensuring high availability and optimal performance.
- Implemented disaster recovery and business continuity plans to protect critical data.
Systems Administrator
Mar 2008 - Dec 2008 (10 months) · idevelop.tv Co. Ltd. (Thailand)
- Administered and maintained Linux servers for web development and hosting.
- Designed user interfaces with CSS.
- Developed back-end logic, database schemas, and PHP scripts.
- Implemented front-end technologies like AJAX to create dynamic user experiences..
Web Administrator
Jan 2007 - Feb 2008 (1 year 2 months) · ATM Greetings (India)
- Engineered and implemented Linux server infrastructure for both internal office and public-facing online use.
- Resulted in significant cost savings.
- Developed a custom back-office management system.
- Streamlined operations and enhanced efficiency.
- Automated IT processes for web applications and back-office tasks.
- Led to savings in both time and human resources.
- Managed and maintained company-wide database systems.
Office IT Support
Jul 2006 - Oct 2006 (4 months) · Saboo e-Solutions (India)
- Awarded Employer of the Month after two months of joining.
- Proposed and implemented a single eSET Antivirus license server to provide updates to 30-40 client machines, resulting in significant cost savings.
- Administer the webhosting and update relavent information as required.
- Troubleshoot various networking errors LAN/WAN & WLAN
Education
Bachelor of Arts - B.A (English)
Finished 2009 · University of Distance Education Yangon (Myanmar)
Bachelor of Science - B.Sc(I.T)
Finished 2007 · Kanartaka State Open University (India)
Diploma in Information Technology (Hons.)
Finished 2004 · National Institute of Information Technology (India)
Advance Certification in Visual Communication (India)
Finished 2004 · National Institute of Information Technology
Certificate in Information Technology (India)
Finished 2003 · National Institute of Information Technology
Projects & Consulting
Metta Development Foundation (Local NGO)
Provided technical consulting for various IT infrastructure initiatives, including overall cost calculations, pros and cons comparisons of system design, implementation strategies, and technical training sessions.
Project Contractor
Developed, deployed, and provided full ownership of custom IT solutions and web applications based on client specifications. Various Clients
Skills
Technical Skills
IT Infrastructure
Linux Systems, Virtualization, Hybrid Cloud, Business Continuity Planning
Networking & Hardware
Router/Switch Configuration, Firewalls, VPN, Server Administration, DNS, VPS, HOSTINGS, Web2.0/Web3.0
Software & Platforms
Docker, VMware, Microsoft Office 365, SharePoint Administration, Google Suite, Point of Sale (POS) Systems
Databases & Programming
SQL, MySQL, PostgreSQL, PHP, Python, NodeJS, Shell Scripting
Professional & Management Skills
Project Management
Project Leadership, Large-Scale Project Delivery, Operational Efficiency, Cost Savings
Team Leadership
Team Management, Mentoring, Department Restructuring, Cross-functional Coordination
Communication
Technical Consulting, Vendor Relationships, Client Communication
Problem-Solving
Root Cause Analysis, IT Support, Systems Analysis
Interests
- Reading
- Music
- Creative activities
- Art